POS Machine (Till)

If your POS till is off in the morning when you come into work
If your POS till is off in the morning when you come into work,  follow the instructions on this short video please -
Thu, 14 Sep, 2023 at 10:08 AM
Receipt Printer Not Working
If the receipt printer stops working: 1. do you have the green light to show it has power and is ready to go? 2. if you have a red light then the pr...
Tue, 2 Jun, 2015 at 7:38 PM
SUBCARD Not Working / Till Receipts Not Printing
If till receipts stop printing out of the POS, it may well be a problem with the SubCard software. Requests to print a receipt go from the till, through t...
Mon, 8 Jun, 2015 at 1:44 PM
SUBCARD Working / Till Receipts Not Printing
If till receipts stop printing out of the POS, but the yellow SubCard square is showing on your till screen, it may well be a problem with the SubCard softw...
Thu, 25 Jun, 2015 at 4:26 PM
Subcard gives message 'this transaction not valid for this customer'
This message is displayed by Subcard when attempting to add or redeem points from a Subcard.  The message is shown after the card has been scanned.  Thi...
Mon, 8 Jun, 2015 at 1:46 PM
Subcard scanner working but the software does not launch
Subcard scanner appears to work OK, but the software does not launch screen at the end of each transaction or allow a balance enquiry.   This can be cau...
Mon, 8 Jun, 2015 at 1:30 PM
Westfield Rewards Scanner Guide
Quick help guide and troubleshooting for the Westfield Shopping Centre Reward Scheme Scanner
Fri, 13 Nov, 2015 at 10:50 AM
ESET NOD32 Antivirus - supplying MAC address
Instructions on how to find the POS MAC address, which needs to be supplied to ESETadmin to identify the system in the console.
Fri, 20 Nov, 2015 at 10:46 AM
POS ( Till ) is freezing , going slow , or not responding as it should
Please do not just switch the Till off by pressing the power button, if the machine is shutdown from the power button instead of being shut down in wind...
Thu, 22 Jun, 2017 at 9:55 AM
POS not starting up properly - Initializing Network Configurator
If Subway POS isnt starting up properly and you get an error message  - Initializing Network Configurator please try rebooting your router as this error mes...
Mon, 26 Mar, 2018 at 11:06 AM