If your Fire Alarm is sounding either continuously or intermittently, but there is no fire, often it will have a "fault" light lit.
The fire alarm should have a Protec Fire Alarm Panel in the store (example photos are attached)
Once you have located it, please follow these initial steps;
- Locate the store specific code - it should be on a sticker somewhere on the panel
- Press the "mute buzzer" button to see if that rectifies the issue
- If problem persists, please reset the panel
- Enter code, press "Silence Alarms", then press "Reset Panel"
